We are now launching our new digital treatment book Quadra and are extremely pleased that many of our customers have already placed orders.Quadra is a digital version of the four paper-based treatment books that treatment plant operators use to keep records. It is extremely user-friendly, with digital pages that look exactly like the pages in the conventional treatment books, and there is a natural flow in the way it works. Anyone able to operate a smartphone, which most people can do these days, will easily master Quadra. Quadra has been developed with the user in mind.Quadra does all the calculations for you, eliminating any human error. This is a great advantage as the precision of calculations made in the treatment process, and of the records kept, is directly related to profitability. The digital treatment book also allows for the instantaneous transfer of data, and enables plant managers to see the volumes of timber treated, and retentions obtained.“We believe that we need to keep pace with change, and a digital system is the way forward,” says Wayne Driemeyer, Sales Manager at Sapla Timbers, whose managers and operators received training on the use of Quadra this month. “Quadra is the programme that Dolphin Bay is using and, trusting their knowledge and experience, we decided to go with it.“The system seems great, and once the operators are up to speed with it, the programme will eliminate errors, or at least pick up problems more quickly than using the manual book system – especially problems of over- or under-treating.“Dolphin Bay’s service has been exemplary throughout the process. Many thanks to Mark, Gareth and Vanisha!”Says Dolphin Bay Sales Representative Mark Duckham: “Our customers are extremely excited about Quadra, as they recognise the industry needs this product. It’s something that everybody will have, in due course.”While Quadra ensures that operators cannot make mistakes in their calculations, it is crucial to choose your treatment operators carefully, says Dolphin Bay Senior Technical Advisor Gareth Jantjies. They need to be trustworthy and highly motivated, with an adequate level of education and the ability to learn on the job.“After hiring an operator, make sure that he or she gets all the training they need and invest in their future training, to hone their skills and keep them motivated,” Bertus advises. “Operators are very important. Their dedication and attention to detail will determine how well your wood is treated, which has a direct result on your profit margins. Too much preservative, and you waste the chemical; too little, and the treated wood will be rejected by inspection bodies or, even worse, fail in service.”For more information about Quadra, please contact your Dolphin Bay sales representative.