News

Khulani praises 'user-friendly, precise and time-saving" Quadra

Quadra is a user-friendly digital treatment book requiring minimal input. It allows timber treaters to make precise calculations, store data safely and transfer it instantaneously.

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Visit our Quality Pledge website

Dolphin Bay has set up a Quality Pledge website, providing easy access to all the information you may need about our quality assurance programme.

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Proud to serve new client Merensky, Langeni

Dolphin Bay is proud to be of service to our new client Merensky in Langeni. We are particularly pleased that the package of tailor-made services we offered was the deciding factor for them.

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Khulani signs quality pledge

Khulani Timber Industries has become the second company to sign our Quality Pledge, and the company’s CEO, Mark Tullis, has appealed to other timber treaters to follow suit.

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Dennis Dykes' world on building our economy

South Africa may have climbed out of a technical recession but we will need new political direction – that engenders business confidence – if we are to build a healthy economy that can create jobs.

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To prevent leaching, apply a thorough vacuum

Senior Technical Advisor Gareth Jantjies, we would like to share some insight on a routine matter that can nevertheless create difficulties if not properly understood.

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NBI takes on massive water challenge

The National Business Initiative (NBI) has introduced an ambitious new project aiming to help ensure long-term water security for both business and communities across South Africa.

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Extended agreement with New Forests Company

Dolphin Bay's quality service results in extended agreement with New Forests Company (NFC).

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TTP takes the lead on Quality Pledge

We are delighted that TTP has taken the decision to sign our Quality Pledge.

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Enviro compliance service a huge help

Dolphin Bay has facilitated visits by Holland and Associates Environmental Consultants to eight of Dolphin Bay's clients.

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Tanesco workshop opens doors for product sustainability

The Tanzania Electric Supply Company (Tanesco) hosted a three day workshop to address issues causing early pole failure.

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Dolphin Bay Brief recognised by NBI

The Dolphin Bay Brief will be published in the National Business Initiative's (NBI's) newsletter

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Tips for successful shipping

Dolphin Bay imports 95% of our raw materials, and we export large proportions of our finished product, as do many of our customers.

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Welcome to Lourensford wine estate

We are delighted to welcome the treatment plant Bosco Timbers, situated at the prestigious Lourensford wine estate in Somerset West, on board as a new customer.

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Thank you for the positive response

In light of the recent environmental compliance letters received by the industry, Dolphin Bay has initiated an assistance process in partnership with our own environmental consultants, Holland & Associates Environmental Consultants.

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Free water audit to help ensure your supply

Drought is becoming the new norm in South Africa and many other African countries, threatening the water supply on which industry, as well as every community, depends.

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Daniel Silke - How to survive junk

Businesses will survive junk status, and will even continue to thrive, if they carry on innovating and providing outstanding services and products.

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How to achieve optimal retention

Achieving the recommended retention levels of chemical is a common challenge for wood treaters, and one that is exacerbated by the effects of a changing climate on the structure of timber.

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Higgs Boson - How our thoughts shape reality

We may think our thoughts are private and largely inconsequential. This is not true.

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Looking forward to serving you in 2017

This year promises to be a positive one for our industry, and the Dolphin Bay team is feeling extremely enthusiastic and energetic about serving each one of our customers.

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Mr Gordhan praises CEO Initiative

Finance Minister Pravin Gordhan has praised the business leaders of he CEO Initiative as "innovators".

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Environmental Audits in a positive light

Timber treaters should feel reassured that a recent letter from the Department of Environmental Affarrs (DEA) in not a threat to their business.

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Gaining peace of mind

Dolphin Bay is offering a service in partnership with our environmental consultants, Holland & Associates Environmental Consultants.

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Helping NFC gain "more competitive edge"

Dolphin Bay recently carried out a six-day upgrade to a treatment vessel for New Forest Company Uganda (NFC).

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A year of volatility and collaboration

The year 2016 was defined by economic volatility and a resulting sense of insecurity through the economy and, of course, our industry.

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Signing the CEO Pledge

Dolphin Bay is very proud of the leadership that the National Business Initiative, of which we are a member, is showing in efforts to safeguard our economy and the democratic institutions of South Africa.

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Reprieve in Tanzania

Working together, the industry in Tanzania has gained a reprieve to prove that it can produce treated poles of a high quality.

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Waste washing

There have been suggestions within the industry that hazardous waste can be washed to reduce the concentrations of CCA it contains, thereby reducing the disposal costs.

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Introducing our Quality Pledge

Dolphin Bay has introduced a Quality Pledge, providing a platform on which timber treatment companies can show their commitment to excellence.

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Clem Sunter on SA's future

Renowned scenario planner Clem Sunter addressed business representatives about the key "flags" likely to determine events in South Africa in five to ten years' time.

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Tailor-made upgrade for AH Marais

Dolphin Bay recently designed and installed a tailor-made plant upgrade for client AH Marais and Sons.

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The need for data packs

If you are wanting to buy or upgrade your existing plant, make sure that the engineering firm you choose is properly accredited.

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Economic doldrums will pass

Economists expect tough times in world markets for the next year or so, but are hoping for a "meaningful" upswing after that.

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Avoid theft - secure your CCA

CCA is widely known as an extremely valuable commodity, making it vulnerable to theft.

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Optimise your plants output

Before you consider installing a second timber treatment plant, investigate whether you are getting the maximum product out of your existing plant.

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Providing training in Rwanda

As part of our ongoing commitment to boosting the wood treatment industry in Africa, Dolphin Bay recently held a training session for New Forests Rwanda Limited (NFRL) and other stakeholders.

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Marlize: a model of commitment

At Dolphin Bay, we believe in a balanced life for all our staff members. When someone gets it right, we are keen to share their insights with our team and industry, to help inspire others.

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New rules on toxic waste

New regulations governing the classification of toxic waste will come into effect in August.

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Unpacking the sapwood ratio

Dolphin Bay has received many queries from timber treaters about what sapwood is, and how to determine the correct sapwood retention.

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Fipronil treats cracked poles

The cracking of CCA- and creosote-treated poles is a serious problem in tropical and sub-tropical regions.

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Dennis Dykes on the threat of "junk"

Nedbank chief economist Dennis Dykes has given the Dolphin Bay Brief insight into the implications of our economy being downgraded to "junk" status.

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Welcome to Darren Marillier

We are thrilled to welcome Darren Marillier as Dolphin Bay as sales executive for the East Africa region.

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Darren sets up Tanzania indaba

Darren Marillier recently joined Dolphin Bay and wasted no time after joining our team. Within days, he had organised a seminar to introduce Dolphin Bay to the wood treatment market in Tanzania.

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Fruit farmers open new market for CCA poles

An exciting new market has opened up for CCA-treated poles - to hold up the shade cloth that many farmers are now using to protect their trees and crops.

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NBI outlines water risks

Water must be treated as a strategic asset ans companies should plan carefully to ensure that critical operations can continue.

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Proud to join the National Business Initiative

Dolphin Bay has joined he National Business Initiative, an umbrella organisation that shares our vision and is committed to ensuring a sustainable future South Africa.

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Climate change: A forecast for forestry

We speak to Dr John Scotcher, Forestry SA's Environmental Constultant about the implications of the drought and the forecast for our industry.

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Our industry reaches adulthood

Our industry has made huge leaps in just a few years and we are now launching the wood treatment sector into its "adulthood".

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Introducing Quadra rejigged

Quadra, the digital treatment calculator created by Dolphin Bay, has been upgraded and become is now more efficient and user-friendly.

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Industry note, your guru on SANS specs

SANS specifications that apply to our industry are under constant review in various industry forums.

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Heartfelt welcome to Usutu!

Dolphin Bay is delighted to have secured a major supply agreement with Swazi company Usutu Forest Products.

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Harvesting rainwater makes business sense

Harvesting rainwater makes good business sense and would help many treatment plants ensure a sustainable water supply.

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Gareth's treatment tip

It is essential to protect your workers' health and safety. This is the latest tip from our senior technical advisor, Gareth Jantjies.

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Prepared for the rocky ride

Our industry remains robust, despite challenges including the recent lending rate hike.

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Welcome to Merensky

Dolphin Bay welcomes new client Merensky, one of the biggest forestry and sawmill companies in South Africa

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Respecting the privacy of your data

Valid concerns regarding the privacy of digital data have recently been raised in the industry. Dolpin Bay assures all our clients that their data remains confidential.

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Quantum entanglement and its effects on our business

As the Dolphin Bay team reflects on whether we met our goals last year, Bertus looks to nature for inspiration for the New Year.

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High hopes in forestry and timber

Forestry SA Operations Director, Roger Godsmark shares with with us some insights into the forestry and timber industry.

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A new era dawns

The wood treatment business is now highly organised, is run in an increasingly efficient manner, and presents itself very professionally.

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A hearty thanks

A heartfelt thants to all our business partners, from Dolphin Bay!

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Operator Neville Jaquire understands his key role

Somerset Timbers' Neville Jacquire was trained by Dolphin Bay Senior Technical Advisor Gareth Jantjies.

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Maintain your titration equipment

Failing to maintain your titration equipment could result in under- or over-treatment

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Our quality control programme

Dolphin Bay consistently provides products of a high quality.

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Industry kick-starts critical research

Research into timber treatment will ensure a strong and sustainable wood treatment industry.

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Sub-standard poles threaten our future

Undertreatment is such a serious problem that it could threaten the future of our entire wood-treatment industry.

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CCA - A viable alternative to tradition

We offer an alternative to creosote in light of the current shortage.

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The big picture brings hope

On the state of the South African economy, Dolphin Bay cuts to the quick and give the facts as efficiently as possible.

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Mark on listening and leadership

Dolphin Bay Sales Executive, Mark Duckham gives some insight into the challenges of business relationships and what he loves about his job.

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How doing business is like raising boys

Bertus points how author Michael Gurian's observations about the true nature of boys has a connection with the true nature of business.

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Toxic waste: Your responsibilities

Ross Holland of Holland and Associates answers questions for Dolphin Bay Brief on how to dispose of toxic waste.

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Hydrometer a step backwards

The hydrometer is being introduced to the wood treatment industry as the best method to determine correct solution strength.

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New Forests Company: Doing business, doing good

The New Forests Company currently operates in the East African countries of Uganda, Rwanda and Tanzania

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Tip from Thinus: Exporting unpacked

Thinus Ferreira, Operations Manager at Dolphin Bay shares advice on how to deal with the complexities involved in exporting.

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Operators run Securus "flawlessly" within a day

AC Whitcher is the first client to have installed Dolphin Bay's auto-titrator, Securus. Shaun Westcott shares the the experience.

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Inspectors clamping down on hazardous waste

Dolphin Bay is one of only a few companies in the country registered to ensure the proper disposal of hazardous waste and can assist your company with the entire process.

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Unpacking the role of the NCRS

Bruce Breedt, Executive Director of SAWPA answers questions wood treaters are asking about the NCRS and its upcoming levy on treated wood

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Survey shows clients foresee "strong future" with us

Dolphin Bay recently conducted a survey among our clients, read more about the outcomes.

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Securus: "The financial benefit is obvious

Dolphin Bay is the first company to make use of this technology in the industry.

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Fed's word on rates firms Rand's value

The US Federal Reserve Bank has announced that it would not increase its lending rate in June.

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Nurturing another student intern

Dolphin Bay believes in the importance of improving the skills of young adults in South Africa. Neliswa Lamula is the fourth intern to be taken on at the company where he is doing his final year of pracitcal training.

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Proud to do business with Darren Marillier

Dolphin Bay's high service levels are a result of their commitment to adding value to every customer's operations.

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Staying calm post- SONA

We urge our business partners to take a broad perspective, taking in to account the complexity of factors that determine our business success.

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Investing in our staff

At Dolphin Bay we hire people who have the right experience and personality to do an outstanding job.

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Digital treatment book, Quadra launched

Quadra is a digital version of the four paper-based treatment books that treatment plant managers use to keep records. Quadra does all the calculations, eliminating human error.

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Convert from Creosote to CCA

"Customers are realising that CCA is as good, if not better than creasote"

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Eskom markets can offer economic relief

2014 has been a challenging year for South Africa's economy.

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New innovation improves accuracy

"With Securus AT, you know that your timber has been treated accurately and sufficiently"

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CCA treated poles can be protected against fire

Dolphin Bay focused on finding an effective fire-retardant barrier after requests from customers for a product that would protect treated poles from the damaging effects of veld fire.

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Businesses thrive despite tough times

Seeing our clients thrive, drives us to provide an even better service.

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Adding value: people; upgrades and innovation

2014 has been a year of technological breakthrough for Dolphin Bay.

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Permacure ACQ:Leading the 'green' chemical evolution

Recently Dolphin Bays second formulation of Permacure Ammonium Copper Quaternary (ACQ) wood preservative, Permacure ACQ 224 has been registered with the department of Agriculture, Forestry and Fisheries.

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Business opportunities in Africa's utilities infrastructure market

At the 2014 African Leaders Summit, held in Washington last month, it was clear that investing in Africa has become a priority for the global community.

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Timboard unlimited expands their business

Based in the industrial area of Paarden Eiland, Cape Town, Timboard Unlimited has now extended its services with a new chemical treatment plant.

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Swazi poles business is set to soar

Thanks to an influx of orders, timber treatment plant, Swazi Poles, recently opened a second facility to accommodate their growing clientele. Based in Nlanghano in Swaziland, the company specialises in the manufacturing and distribution of treated timber.

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CCA industry could get a boost

Eskom is shopping around for ways to upgrade their power line support structure, which is good news for all suppliers of treated timber poles. Earlier this month, the national power utility, sent out a Request for Information on structures for power lines of 33kV and below.

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Permacure ACQ Takes Another Step

A second formulation of new generation Permacure ACQ wood preservative, regarded as an environmentally-friendly option, has been registered with the Department of Agriculture, Forestry and Fisheries.

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The Business of Building Treatment Plants

Dolphin Bay regularly collaborates with timber treatment plant construction company, SpecPipe, and Bertus believes that it is their capacity and impeccable workmanship that has helped to cement a good working relationship between the two companies.

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Growing With Our Customers

For nearly two decades, Dolphin Bay has provided the best possible service to customers regardless of their size.

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PG Bison Woodline Receives Dolphin Bay Operator Training

Two PG Bison Woodline timber treatment plant operators and a supervisor have received certificates of compliance with industry standards after undertaking training by Dolphin Bay.

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Dolphin Bay and The New Forests Company partner in Rwanda

Dolphin Bay expands its relationship with The New Forests Company and extends its African footprint into Rwanda.

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Calculating your costs

The Dolphin Bay Treatment Calculator is an illustrative cost programme providing an estimate of your unit costs of treated timber.

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New thinking on wages

Companies need to fundamentally re-think the way they employ and remunerate people in order to resolve labour unrest and ensure their sustainability, says human resources consultant Dr Lukas de Swardt.

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Fifth generation steps up to run family sawmill

Gene Ritchie a fifth generation Whitcher is now taking charge of operations at one of Dolphin Bay's valued clients, AC Whitcher Sawmills.

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Dolphin Bay continues to invest in South Africa's youth

Dolphin Bay has once again offered a placement to a student, hosting them for a year of practical experience.

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INOFOTOX report presents a review of research on CCA-treated wood structures

INFOTOX is an independent company specialising in toxicology and is headed by the country's best practitioners.

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Dolphin Bay positive about 2014

Dolphin Bay looks forward to the challenges of a new year and continuing to provide for customer's needs.

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Thanks to each one of our partners

We are pleased to announce that this year we were able to implement all the targets we set for ourselves late last year.

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Timber industry rides out the storm

The economic downswing has placed pressure on the timber industry, and boosting efficiencies helps companies to cope, says analyst group Crickmay.

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Supporting Vuka's soccer team

Belonging to a company soccer team boosts your staff's motivation and loyalty, which is one of the reasons that Dolphin Bay sponsored the Vuka team's kit.

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ACQ treatment - a first for Africa

Teniti Ecotourism's first ACQ treatment went according to plan, with the preservative penetrating to the correct depth, at the plant near Swellendam.

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Proud of deal with New Forests

The New Forests Company has contracted Dolphin Bay as the exclusive supplier of CCA to its Ugandan plant.

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Regular medical testing reduces staff health risks

Normal safety procedures protect workers who come in contact with chemicals, but as an extra precaution, regular testing is recommended.

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Pick the right pine for your poles

With currently-used pine species in short supply, manufacturers of agricultural and fencing poles are having to consider alternatives

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Dolphin Bay sponsors cycling shirts for team

Dolphin Bay supports the R&B Timber Group cycle team in the FedGroup Berg and Bush Mountain Bike Challenge.

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Permacure ACQ: A 'greener timber treatment option

Dolphin Bay has tested and manufactured the first 1000 litres of Permacure ACQ in response to a market segment wanting an environmentally-friendly product.

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Lighting up the treatment cycle

Dolphin Bay has tailor-made a new device that helps ensure your treatment cycle runs according to schedule, to ensure the optimal efficiency of your operations.

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Economic downturn averted - for now

The US Federal Reserve has opted to continue stimulating its economy through quantitative easing - a "stunning" decision that granted our economy a brief reprieve.

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Promotion for Jarome

Jarome's positive attitude and passion for excellence will make him a great asset to customers in Sabie.

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'Triggering' an EIA

EIAs are a legal necessity for many activities in the wood treatment industry, and hold several benefits for your business.

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Welcome to Swazi Treated Timber

Dolphin Bay started supplying CCA to new client Swazi Treated Timber this month, after providing the company with extensive free advice on a treatment plant upgrade.

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Helping to improve students' skills

Two chemical engineering students recently finished a year-long internship at Dolphin Bay - the third set of interns to improve their skills in our laboratories.

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Starting to trade in Angola

Dolphin Bay has started trading in Angola, following the delivery of a first consignment of Permacure CCA to our new distributor Gentrade.

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Clients plant gains safety features

Dolphin Bay technicians have just finished installing several new safety and control features at the AC Whitcher sawmill in Cold Stream, in the Tsitsikamma region.

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Thank you to each of our clients

Dolphin Bay wishes to thank our clients for accepting the price increase we were obliged to implement recently after a succession of downgrades in the Rand / Dollar exchange rate.

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Gareth's second treatment tip

If you want to keep on producing high-quality products, don't neglect observation processes, says our senior technical advisor Gareth Jantjies.

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Welcome to new client Harding

Dolphin Bay is delighted to welcome Harding Treated Timbers (HTT) as a new customer.

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Coping in a fragile economy

A series of new shocks hit international markets recently, forcing businesses to become more strategic than ever in order to grow.

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Gareth's first treatment tip

This treatment tip is the first of many that we will include in future issues of the Dolphin Bay Brief.

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Students give us the thumbs up

Seven third-year students doing the National Diploma in Wood Technology visited Dolphin Bay earlier this month to gain an understanding of the industry

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Insights into Permacure ACQ

Dolphin Bay chemist Navintherin Moodley is hard at work in our laboratory developing the new procedures for manufacturing Permacure ACQ for the SA market.

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Welcome to Khulani timber industries

Dolphin Bay is proud to welcome Khulani Timber Industries of Modjadjiskloof in Limpopo, a wood treater of long standing, as a new customer.

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Thinus Ferreira keeps his cool

Few of our clients have met Thinus Ferreira, the operations manager at Dolphin Bay.

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PG Bison passes audit with flying colours

Dolphin Bay's technical team conducted a health, safety and environmental audit last month for PG Bison's two treatment plants, the Thesen Sawmill in George and the pole-manufacturing plant Woodline in Great Brak River.

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Reinvesting in our client Low's Creek

Dolphin Bay is reinvesting in the growth of client Low's Creek to the tune of R250 000, after several years of an excellent business relationship.

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Installing a new plant in Zambia

Dolphin Bay was the successful bidder to build and install a treatment plant in Zambia for mining company First Quantum Minerals.

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Exchange rates- understand the implications

Understanding the rand/dollar exchange rate helps us to predict the impact on our industry and plan ahead.

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Refurbishing a plant bound for Mozambique

Dolphin Bay engineers have just finished refurbishing a second-hand wood treatment plant for a company called Modomoyo, based in northern Mozambique.

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Meet Navi, our industrial chemist

Dolphin Bay has an important new employee - industrial chemist Navintherin Moodley, who was appointed as Chemical Lab Manager at the start of this month.

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Join SAWPA for industry representation

Bertus urges all players in the wood treatment industry to join the South African Wood Preservers' Association.

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To our clients - A big thank you

To each of our clients and suppliers, we extend a heartfelt thank you.

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Seeing the greater purpose

At Dolphin Bay we set extremely high standards for our staff.

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Jarome joins our training team

Gareth Jantjies, our technical advisor, has developed a tremendous field of expertise, and the transfer of his knowledge to other staff is critical to the growth of our business.

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How we grew- by helping you

In 2012 we fine-tuned and expanded our client service programmes, with fantastic results for your business and ours.

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DAFF gives us the green light

Dolphin Bay factory was audited by by the Department of Agriculture, Forestry and Fisheries (DAFF) recently, and we are proud to report that we passed with flying colours.

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Dolphin Bay appoints Acol in Zim

In an exclusive agreement, Dolphin Bay has appointed the international chemical giant Acol to distribute Dolphin Bay's products in Zimbabwe.

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Braam Rust attends to every detail

Knowledge about timber is in Braam Rust's DNA.

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Kareedouw's Waste Removed

Dolphin Bay has removed the contaminated waste of several clients. The most recent example

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Responding to an emergency

When two operators failed to turn up for work at

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The most modern factory in Africa

There are only three factories producing wood treatments in Africa, and Dolphin Bay owns two of them. The combined factories have a production capacity of 300 000kg of CCA per month, and this can be doubled by the introduction of additional shifts.

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Treat your wood to the best

Dolphin Bay produces CCA; the new-generation wood preservative ACQ, which can be used in certain high-hazard applications; Boron, one of the world's most environmentally friendly wood treatments, and P-TBTN, an LOSP preservative. The company has ensured a continuity of supply of CCA, for which demand is continuing to grow sharply, fuelled partly by the ongoing creosote shortage.

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Building up your business

The rising costs of labour, fuel and commodities mean that businesses must adopt innovative new approaches if they are to grow, says Dolphin Bay MD Bertus Coetzee.

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